WordPress Maintenance – So Your Site Runs Without You Worrying About It

Yes, that's actually our standard case. We maintain WordPress sites built by other agencies, freelancers, or in-house teams. The onboarding audit clarifies whether there are technical obstacles in advance – e.g. extremely outdated WordPress versions or completely undocumented custom plugins. In the vast majority of cases, we onboard without issues.

No. We recommend it because it tells both sides what they are getting into – but you can start right away if you prefer. And if you sign a maintenance contract within 4 weeks, we credit the audit price against your first monthly fee anyway, up to that fee's amount.

In the Basic plan, we clean up the site by effort at the hourly rate of 120 €. The reason: Basic runs without staging tests before updates, with a shorter backup history (30 instead of 60 or 90 days) and without maintained WAF rules – the protection level is lower, so we can't offer a flat rate there. In Pro and Premium, cleanup is included if the hack happened despite active maintenance. Before any intervention we secure a copy of the compromised state; then we clean up, close the gap, and harden the site. What we don't deliver: a court-proof forensic investigation or a reliable statement on whether personal data was exfiltrated. If you need that, we bring in a specialist and hand over the secured copy.

The technology, not the legal side: does the consent tool actually block external services before consent is given? Are Google Fonts, Maps, YouTube, or reCAPTCHA self-hosted or only loaded after consent? Is form data transmitted encrypted, and where does it go? Plus an inventory of all external resources and data flows. The result is a findings list for your data protection officer or lawyer – the legal assessment is theirs to make; this is not legal advice. If you need an external data protection officer, we're happy to recommend one – without earning commission.

Encrypted on a storage box in a German data centre – separate from your site's hosting. That separation is the point: backups sitting on the same server as the website are worthless after a hack or a server failure. Retention is 30, 60, or 90 days depending on the plan. We verify the backups with a real restore into a staging environment – twice a year in Basic, quarterly in Pro and Premium. On request you get read access to your own backup folder.

Yes. The first contract phase is 3 months – so onboarding pays off for us. After that, monthly cancellable to the end of the month. We don't want to keep clients in contracts who aren't satisfied.

Our committed response times apply during service hours, Monday to Friday, 8 am to 6 pm CET. The automated protection never sleeps: monitoring, backups, and virtual patching against known vulnerabilities run around the clock. Pro and Premium clients additionally get an emergency line for real emergencies – site down, hack, broken shop checkout. Outside service hours there is no fixed deadline, but the number is real and sits on our desk, not in a ticket system: if your shop goes down on a Sunday evening, call – we'll look at it as soon as we can, and usually that's fast. Nobody goes into the weekend with a dead site on our watch. Emergency call-outs outside service hours are billed at 150 € net per hour. We just don't promise a time of day that we, as a four-person team, couldn't keep at night.

Yes, for managed web hosting environments that's simply part of the deal – at no extra charge. Short tasks like a DNS record, an SSL renewal, a PHP version switch, or a ticket with your host's support run on your plan's free hours, like any other small change. You remain your host's contract partner – we take on the work, not the invoice. A full hosting migration is a separate project with a fixed price after the hosting check. What we don't do: root and vServer administration, server hardening, mail server operation, and mailbox migrations. That calls for a sysadmin, not us.

It gets cheaper from the second site onwards: sites 2 and 3 cost 15 % less, from the fourth site 25 % less. On top of that, free hours are pooled rather than multiplied – the first site contributes its full allowance, every further site half of it. Three Pro sites therefore give you 2 hours per month to spend freely across all of them. The onboarding audit costs 290 € for the first site and 190 € for each additional one. You get one contact, one DPA, and one joint report.

Depends on the use case. For agency clients, usually Raidboxes (high performance, easy multi-site management). For GDPR-sensitive mid-sized clients, Mittwald (German processing, mStudio). For price-sensitive clients, Hetzner with our maintenance contract or All-Inkl. We don't earn commission on hosting recommendations – that keeps us honest. In the hosting check we look at the resources, PHP version, and outage history of your current environment and tell you whether switching would actually help.

With us, 99 to 349 € net per month depending on the plan. Basic (99 €) covers updates, backups with restore checks, and monitoring. Pro (219 €) adds staging tests, contact-form monitoring, a prioritised SLA, and hack cleanup. Premium (349 €) comes with visual regression testing, monthly log analysis, and the shortest response times. Short hosting tasks like DNS, SSL, or a PHP version switch run on your plan's free hours. All prices are fixed and cancellable monthly after the first three months – no hidden extras. Work beyond the plan is billed at 120 € per hour (existing contracts keep their agreed rate), emergency call-outs outside service hours at 150 € per hour.

The core of every plan is exactly that: a WordPress update service for core, plugins, and themes – weekly, with staging tests before critical updates in Pro and Premium. What we deliberately don't offer is an update service without backups and monitoring: an update without a tested backup behind it is a risk, not a service. Our leanest option is the Basic plan at 99 € – updates, tested backups, monitoring.

Right here. The three plans are listed with prices (99, 219, 349 € net/month) and their full scope in the table above – no hidden extras, additional work transparently billed at 120 €/hour after your approval. Booking works via a free 30-minute intro call or directly through the request button on the plan that fits. We maintain sites remotely across Germany and beyond, regardless of where your site is hosted.

Agencies, freelancers, and specialist providers all offer maintenance. What matters is less the price than the fine print: are backups stored separately from the hosting and on German servers – and is the restore actually tested? Is there a binding response time (SLA) instead of a vague 24/7 promise? Is the contract cancellable monthly? And will they maintain a site somebody else built? We meet all four points – remotely across Germany, regardless of where your site is hosted.